Privacy Policy of Cherry Home

Scope of this Privacy Policy

So you have purchased our CherryHome device hardware and are starting to use the CherryHome device software and all its functionalities! Any information you share with us (e.g. for creating a CherryHome Account) will help us to provide you with services related to CherryHome device and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible

What information is collected and how do we use it?

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.

  • Cherry Home Account Information

    Personal data that are collected while creating a Cherry Home Account may include PII information like your email address or mobile phone number. These information help to activate, manage and get service of Cherry Home. Your nickname, profile picture, country and time zone will be connected to your account so that you can visit our product and service conveniently.

  • User Device Information

    Your device model, operation system, unique device identifier, IP address, Cherry Home software version number, access type and model etc. will be collected for you can receive PUSH. And those are very necessary basic information which we have to collect form you.

  • Device Information

    All the smart device information will be collected so that you can control them via APP remotely.

  • Picture/video

    The picture or video acquired by your camera will be collected and they are used to afford mobile monitoring and alarm service to you.

  • Feedback

    We are always here to receive your feedback or suggestion so that your problems or device failure will be solved at the first time.

  • Infrared Information

    Your infrared remote control information will be collected and it will enable you to control another infrared equipment by App.

  • User Scenario

    While you use functions like scenario, automation and so on, we will collect your setting information which support to afford intelligent scenario service to you.

  • Body Fat Data

    When you us smart body fat calculator, your body data like height, weight, fat, BMI and muscle will be collected.

How the personal data is used

You can use what we collected to control smart devices you have purchased form us.

  • To provide you with our products and services, processing your orders, performing contractual obligations between you and us, to ensure the functions and safety of our products, to verify your identity, to prevent and trace fraudulent or inappropriate usage.

  • To develop our products and services, together with general and statistical information.

  • To communicate with you, including providing you with notifications on products and services that are updated or launched.

  • To provide marketing and promotional materials to you on our products and services (please note that you may unsubscribe anytime).

  • To personalise product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in surveys relating to your use of Cherry HomeSmart device.

  • To conduct investigations regarding our products and services.

  • If you participate in our lottery, contest or other promotions, we may use your personal data to manage such activities.

  • To provide maintenance services, monitor software licenses, to improve our products or analyse the efficiency of our operations.

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that Cherry Home will only share your personal data in accordance with your consent. You should know that when Cherry Home shares your personal data with a third party under any circumstance described in this section, Cherry Home will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. Cherry Home will contractually ensure compliance by any foreign Third Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to CTI group of companies and Third Party Service Providers

In order to conduct business operations smoothly, the Cherry Home entity which collects your personal data may disclose your personal data from time to time to other CTI of group companies (in communications, social media, technology or cloud business), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, and customer service providers, agents, related corporations, and/or other third parties (together “Third Party Service Providers”). Such Third Party Service Providers would be processing your personal data on Cherry Home’s behalf or for one or more of the purposes listed above. Personal data will only be shared by Cherry Home to provide or improve our products or services and will not be shared for use for marketing purposes.

Contact Information

You may reach us via the following email address:

You may also reach us by the following address:

Cosmic Technologies Inc.

1360 Leon guinto St, Ermita , Manila, 1000

Amendments to the Privacy Policy

Cherry Home periodically makes changes to the privacy policy. By continuing to avail our Services, you agree to be bound by the revised Privacy Policy.

© Cosmic Technologies, Inc 2019. All rights reserved. | Service Agreement | Privacy Policy